GWI sees increase in revenue collection but hundreds of customers still refusing to pay water bills

Dr. Van West Charles said the company intends to work with its customers to ensure that bills are paid on time. It also intends to make sure that customers across the country comply with the new tariff structure.

GWI sees increase in revenue collection but hundreds of customers still refusing to pay water bills

The Guyana Water Incorporated today announced that it has seen an increase in revenues collected for the first half of 2018, when compared to the same period last year.

Revenue collected for the six-month period is up from $1.8 billion to $2 billion, GWI’s Managing Director Dr. Richard Van West Charles announced.

But even with this favorable report, the utility company said it has a list of more than 1000 customers that it is contemplating taking action against for non-payment. Two hundred of those customers reside within the capital city, Georgetown.

Dr. Van West Charles said the company intends to work with its customers to ensure that bills are paid on time. It also intends to make sure that customers across the country comply with the new tariff structure.

Back in June, the Public Utilities Commission (PUC) approved a request for GWI to increase its rates. The GWI said the move was a necessary step to ensure the provision of efficient service to Guyanese.

Starting 2019, residential consumers who have meters will be made to pay a fixed rate of $250 per month, with users who fall in the $60 to $90 category having to pay $86 per cubic meters (m3) of water.

All other customers will have to pay $112 per m3 per month

To this end, the Managing Director said on Friday that GWI was looking to invest in intensifying it metering project to ensure that it has more metered customers on its network.

Addressing the delinquent customers, GWI Legal Officer Nigel Niles said the company has started to file action and send demand letters to customers who are refusing to pay their bills.

Already, the company has had three judgements in its favor with plans to start serving notices on other customers.

Niles said information on delinquent customers will also be shared with the local Credit Bureau even as he issued a call for customers to pay their bills and pay those bills on time.

You must be logged in to post a comment Login