Scores of Guyanese passengers who were left stranded in Guyana and St. Lucia along with other British Airways passengers, are hoping that they will be compensated by the airline after facing three days of delayed flights.
The troubles started on Monday when a British Airways flight from London to Guyana via St. Lucia did not continue on to Guyana. Instead, the passengers destined for Guyana were also asked to disembark the aircraft and were left at the airport in St. Lucia.
The passengers said they were initially told that the flight to Guyana would have been delayed by a few hours, but then they were told it would be overnight and they were taken to a hotel.
Meanwhile, in Guyana, the passengers who were preparing to depart for London, found themselves gazing at hapless check-in agents who could not offer them any information about the flight out, since the incoming one had been cancelled.
The passengers in both Guyana and St. Lucia found themselves going to the airport on at least three other occasions only to be turned away since there were no flights and they found themselves stranded for a total of four days.
The airline has been silent on the issue.
However, the Ministry of Public Works in Guyana in a statement said it had made contact with airline officials over the situation and were told that efforts had been made to rectify the problem. The airline blamed the delays on mechanical issues on one of its aircraft. Many of the stranded passengers did not buy the excuse and have accused the airline of ignoring their requests online for additional information.
In Guyana, although British Airways operates a schedule service, it does not have a Guyana office office.
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