Guyanese owned carrier, Fly Jamaica Airways, is hoping to restart operations in “a couple of months”, according to a statement from the airline’s Chief Executive Officer, Captain Ronald Reece.
Fly Jamaica cancelled all of its flights and grounded operations back in November when its 757 aircraft made an emergency landing and crashed at Guyana’s Cheddi Jagan Airport.
Since then many affected passengers have been pressing the airline for refunds. Some passengers have filed complaints with the Consumers Commission while others have written to the Guyana Civil Aviation Authority.
This morning, several passengers became upset when they turned up at the airline’s Georgetown office to be greeted with locked doors and an empty office.
In his statement, Captain Reece said the airline has been providing refunds to its customers.
He said while all requests for refunds are being honoured, the refunding of passengers forms part of a process that has to be checked by the company’s reservations and accounts staff.
He said some passengers would like to see the process move faster, but the airline has to be constrained by its cash and credit card business safeguards.
Fly Jamaica Airways Limited operated two aircraft in its service between Guyana, Jamaica, Toronto and New York.
When the 757 aircraft crashed back in November, the 767 aircraft was already out of Commission for scheduled servicing. It is unclear why that aircraft remains out of service.
News Source understands that the airline is currently seeking to source a new aircraft to restart its service.
The airline could also be facing additional turbulence in its operations as it might be forced to seek new operation license if it finds itself out of service for six straight months.