The Guyana Water Incorporated (GWI) has launched a Christmas promotion to encourage errant customers and those who may have been disconnected, to pay their bills and enjoy several benefits. 

According to the Chief Executive Officer of GWI, Dr Richard Van West Charles, the promotion, “H2O: Connect and Collect”, is part of the company’s aggressive and intensive work in debt recovery.

He noted that at this time of the year, persons cannot do without water and therefore it is important to ensure that every household has a proper supply of water. 

As part of the promotion, GWI is offering persons who have been disconnected prior to November of this year, a chance to reconnect without having to pay the usual reconnection fee of GYD $6000.

Customers with outstanding debts can select a viable payment plan.

Another feature in the promotion allows those persons who may have been illegally connected to GWI’s database, to now get registered without having to face the penalties for illegal connections.

The Customer Service and Commercial Representative Executive at GWI, Marlon Daniels, said the company has recognized the need to provide good service.

He announced that during the promotion, customers who are up to date with their accounts, are eligible to win cash backs while the promotion lasts from November 21 to December 21.

Daniels also noted that GWI is trying to be fair to customers and stressed that while the company does not like disconnecting persons, there is still a utility to be run.

Revenue Manager, Marcia Dowlin announced that several ads will hit the airwaves and social media promoting the offers.  

During the promotion there will be a drawing of the winners at each of the eight regional offices of GWI and the drawings are expected to be televised.

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