KINGSTON, Jamaica — Telecommunications giant Digicel today announced that it will reduce its global workforce by 25 per cent over the next 18 months, as part of its 2030 global transformation programme.
The company, in a release announcing the programme today, said the first step in the process beings with the offering of an ‘Enhanced Voluntary Separation Programme’ beginning March 1.
Digicel said it is designing and integrating its organisation to be fit for purpose for 2030 and beyond.
According to the telecoms company, the future organisational structure will comprise a small number of regional hubs (two for the Caribbean and Central America regions and two for the Pacific region) housing back office centralised functions and delivering shared services allowing staff in Digicel’s 31 markets to focus on sales and enhanced service delivery – and ensuring that resources and investment are prioritised to drive competition and innovation.
Digicel also revealed that it has signed a global partnership agreement with ZTE – a leading global provider of integrated telecommunication solutions – for an ongoing multi-year network upgrade programme.
These initiatives occur as telecoms providers across the globe move to benefit from significant technology advances and manage changing customer needs in terms of data usage and competitive threats from unregulated OTT operators, Digicel said. (Jamaica Observer)