Local telecommunications company, GTT is teaming up with the Guyana Fire Service to clamp down prank calls to the Fire Service’s emergency lines.
GTT will now be providing the Fire Service will a monthly list of all of its incoming calls which will also track calls from blocked numbers.
It is unlawful to perform a prank call to an emergency service, a practice that has increased in the past few years and hampers the Service’s ability to effectively perform its duties.
GTT recently handed over four specialized phone systems to the Guyana Fire Service.
The pieces of equipment not only record the number for all incoming calls but also record all of the conversations on the emergency lines.
According to Fire Chief (ag), Gregory Wickham, the phones will allow the Service to see a reduction in the prank calls being made to the Fire Service through the Caller ID capturing and conversation recording functionalities.
GTT’s Business Solutions Department has indicated that the company remains committed to working closely with the emergency agencies to tackle the issues related to persons making prank calls to their lines.