With the holiday shopping season swinging into high gear, the Competition and Consumers Affairs Commission is encouraging shoppers to create that list and check it twice before making a final purchase decision.

The Commission has revealed that since the start of this year, it has received 461 complaints valued at $471.2 Million

The Consumers Affairs Commission said the value of G$333.9 million n complaints has been resolved, with the remainder currently being pursued.

Consumers are being encouraged to thoroughly read and understand contracts and agreements before signing the dotted line.

The Commission in a statement said consumers need to also demand a receipt for all purchases, since receipts serve as sufficient legal proof of purchase to facilitate returns, refunds, or exchanges.

“All items should be inspected before final purchase, and written warranties of at least 6 should be requested”, the Commission said.

 Businesses are also being reminded that they should refrain from displaying the “No Refund” signs or refuse to offer refunds, returns, or exchanges as guided by the conditions under the Consumer Affairs Act.

The Commission is hoping that with shoppers putting safeguards in place, that will result in a reduction of complaints.

Consumers are encouraged to call the CCAC at 219-4410/3 or WhatsApp at 625-0557 for inquiries. Consumers can easily file complaints online at www.ccac.gov.gy.

Related posts:

Auto sales and Construction industry lead list of complaints at Consumers Affairs Commission Consumers Affairs received 410 complaints against businesses in 2022; Electronics and auto industry top list of complaints Competition and Consumers Commission receiving complaints about Fly Jamaica refunds Demand receipts as Christmas shopping season begins – Consumer Affairs