The Guyana Telephone and Telegraph Company is once again pleading with contractors across the country to inform the company of heavy-duty excavation works.
More than 600 GT&T customers in Bartica have been affected by damage caused to several of GT&T cables in the mining district by a third-party contractor, the company said.
“This significant damage will require extensive excavation works (including concrete) and replacement for a section of 900, 600 and 200 pair cables for a conduit crossing”, a statement from GT&T headquarters noted.
According to the telephone company, it has repeatedly appealed to contractors to consult the company before carrying out excavation and construction work to avoid damages and disruptions.
The statement added that “the telephone plant facilities are most vulnerable to damage and degradation by contractor’s activities but more importantly hundreds of customers associated with the telecommunications provider are adversely affected insofar as they are unable to communicate during periods of service disruption.”
The company has apologized for the inconvenience caused as a result of the disruptions because of the damage to its cables in the Bartica region, adding that it has “a vested interest in keeping our customers happy and wish to assure them that the company will continue to collaborate closely with all stakeholders with a view of ensuring care and caution in the execution of works and ultimately reduce telephone service disruptions.”
The company’s service in the Diamond East Bank Demerara area has also been affected by construction work. GT&T Chief Executive Officer, RK Sharma said there were several damages to the company’s cable along the East Bank Demerara, caused by the ongoing construction work on the roadway.
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